A Tidio alternative for law firms.
Enquirly is an intake chat for law firms: your questions, urgent matters first, consent to call saved, and each lead in Slack and Clio.
The short answer
- Tidio is a general chat built first for online shops. Enquirly is an intake chat built for law firms.
- Tidio has no Clio connection, and its Slack connection is on its top two plans. Enquirly sends every lead to Slack and Clio.
- Tidio bills by the conversations your team answers, with paid add-ons. Enquirly is one flat monthly price per firm.
- Tidio has a free plan and you set it up yourself. Enquirly is set up with you on one call and has a trial, not a free plan.
How they differ
Built for intake, not for online shops
Enquirly asks the questions your firm wrote, word for word, puts urgent matters first and asks permission before taking a phone number. It never gives legal advice and never quotes a fee. Tidio says it is built for online shops, especially Shopify stores, and offers no law-firm templates.
Ready on one call, not built by you
Enquirly's questions are set up with you on one walkthrough call, and it can be live the same afternoon. With Tidio you build your own flows, or give its automated agent your content to answer from.
Clio and Slack included
Each Enquirly lead lands in Slack with Claim and Open in Clio buttons and in Clio as a contact with a note. Tidio has no Clio connection, and its Slack connection is available on its Premium and Plus plans.
A bill that does not follow your chat count
Enquirly is one flat monthly price per firm, never per lead. Tidio bills by the number of conversations a person on your team answers, with paid add-ons for its automated agent, its bot builder and removing its logo.
Side by side
| Feature | Enquirly | Tidio |
|---|---|---|
| Built for | Law-firm intake | Online shops first, especially Shopify |
| Intake questions | Yours, word for word, set up with you | Flows you build, or an agent that answers from your content |
| Clio | Contact and note in Clio | No Clio connection |
| Slack | Every lead, with Claim and Open in Clio buttons | Premium and Plus plans |
| Free plan | No; a free 14-day trial, no card | Yes |
| Price | One flat monthly price per firm | By conversations answered, plus add-ons |
How each charges
Who each is for
Enquirly fits if
- You want a chat that runs your firm's intake, not a shop's sales chat.
- You want urgent matters flagged and permission to call saved with each lead.
- Your team works in Slack and Clio.
- You would rather have it set up with you than build it yourself.
Tidio fits better if
- You want a free plan.
- You want to set it up alone, in minutes.
- You want a help desk and social inboxes in the same product.
- You want a bot that answers visitors' questions from your own pages.
If Enquirly fits, book a walkthrough. We set it up with you on the call, then you run it free on your site for 14 days. No card needed. A question first? Write to us.
Sources
- Tidio, about Tidio for assistants: built for online shops, read 11 October 2026
- Tidio flows: building your own, read 11 October 2026
- Tidio pricing: free plan, conversations, add-ons, read 11 October 2026
- Tidio integrations list, read 11 October 2026
- Tidio Slack integration: Premium and Plus plans, read 11 October 2026
- Tidio automated agent: answers from your content, read 11 October 2026
Enquirly or Tidio: common questions
Straight answers, including where the other product fits better.
What is a good Tidio alternative for a law firm?
Enquirly is a Tidio alternative built for law firms: an intake chat that asks the firm's own questions, flags urgent matters, saves consent to call and sends every lead to Slack and Clio, for one flat monthly price per firm. If you want a free plan or a general chat you set up alone, Tidio fits better.
Is Tidio made for law firms?
Tidio is a general chat built first for online shops, especially Shopify stores, with no law-firm templates. Enquirly is an intake chat for law firms: your questions, urgent matters first, consent to call saved.
Can it send leads into Clio?
Tidio has no Clio connection. Enquirly files every lead in Clio as a contact with a note and posts it to Slack.
Do I need a top plan to get alerts in Slack?
Tidio's Slack connection is on its Premium and Plus plans. Enquirly posts every lead to Slack with Claim and Open in Clio buttons.
Why does the bill go up as chats come in?
Tidio bills by the number of conversations answered, with paid add-ons for its automated agent, its bot builder and removing its logo. Enquirly is one flat monthly price per firm, never per lead.
Could the bot give answers that sound like legal advice?
Tidio's automated agent answers visitors from the content you give it. Enquirly asks only the questions your firm wrote; it never gives legal advice and never quotes a fee.
Do I have to build the bot myself?
With Tidio you build your own flows or give its agent your content to answer from. Enquirly's questions are set up with you on one walkthrough call, and it can be live the same afternoon.
Tidio is free. Why pay?
Tidio has a free plan, and for a simple site it may be enough. Enquirly has no free plan: you run it free for 14 days, no card needed, and after that you pay for intake built for a firm, with leads in Slack and Clio.
See Enquirly next to Tidio on a call.
Write to contact@rendivus.com. A person replies within one business day.