Slack

Install Enquirly in Slack.

One message per new lead, in the channel you choose. About five minutes, no code.

Add to Slack

One message. Everything your team needs.

Name, a masked phone number, email, practice area, the booked time, where the lead came from and the page they were on. A Claim button so one person owns it. An Open in Clio button when Clio is connected. Urgent leads tag the user group you choose.

Takes about five minutes. You need to be an admin of your Enquirly account and allowed to install apps in your Slack workspace.

Before you start

  • Log in to Enquirly in this browser.
  • Decide which channel should receive new leads. Create one such as #new-leads if you like.

1. Add to Slack

Press the button. Slack shows you what Enquirly is asking to do.

Add to Slack

2. Allow the permissions

Choose your workspace at the top right of Slack's screen, then press Allow. Slack sends you back to your Connections page in Enquirly.

3. Pick a channel

Choose the channel from the list. If you like, also choose a user group, such as @intake, to be tagged on urgent leads. Then save.

Private channels

Enquirly can post in any public channel straight away. For a private channel, open it in Slack and invite Enquirly first.

4. Done

The next lead that comes in is posted in that channel. If you chose a user group, it is tagged when a lead is urgent.

What each permission is for

Slack asks toWhy Enquirly needs it
Send messagesTo post the new-lead message.
Send messages to public channels it is not a member ofSo you do not have to invite Enquirly to a public channel.
View basic information about public and private channelsOnly to show you the list of channels to pick from. Enquirly never reads messages.
View user groupsTo list your user groups, handle and name only, so you can pick one to tag on urgent leads. Enquirly mentions that group in the lead message when a lead is urgent.
View the name, email domain and icon of the workspaceTo show the connected workspace's name, icon and slack.com address on your Connections page, so you can check you connected the right one. Enquirly does not use the email domain.

What Enquirly keeps

The workspace identifier, the channel you chose, the user group you chose (if any) and a sealed access key. Enquirly never reads messages in your workspace, never uses Slack data to train any AI model, and never rents, sells or shares it. The full details are in the privacy policy.

Disconnect or remove

Press Disconnect on your Connections page in Enquirly, or remove the app from your Slack workspace's app settings. Either way, the access key, the workspace identifier and the chosen channels and groups are deleted immediately. Messages already posted in your Slack stay yours.

Help

Reply timeWithin one business day
Privacy policyenquirly.com/privacy

Need a hand with the install.

Write to contact@rendivus.com. A person replies within one business day.